From customers to haters: how to deal with users on social media

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Abdur9
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Joined: Wed Dec 18, 2024 5:40 am

From customers to haters: how to deal with users on social media

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There is an eternal debate about how much technology brings people closer or further away. After all, the Internet only enhances behaviors that already existed, and brands need to deal with that.

On social media, which is among the environments where freedom of expression dominates the web, this is most evident.

There are dozens of different personalities, each with characteristics that make life easier or more difficult for brands looking to cultivate an engaged audience.

Here you will discover everything you need to know about how lithuania email list 283108 contact leads to deal with different users, from the most promoters to the dreaded haters, and be successful with all of them.

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The best and worst of social media — how to deal with people
We all love social media, so much so that the rate of use of these environments is increasing.

For brands, this can be a dream come true or a terrible nightmare.

For example, anyone who visits Nubank's Twitter profile only sees displays of love in his interactions. On the other hand, who doesn't remember Tyler James Williams, star of the famous series "Everybody Hates Chris"?

Brazilian fans were commenting on the series in EVERY POST he posted on social media. No one can stand something like that.

The secret to social media isn't creating good profile and cover images, videos, or anything like that. The secret is knowing how to deal with people.

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This often requires qualities such as:

Patience: too much patience...
Clarity: to explain things without giving rise to misinterpretations.
Authenticity: to attract the public's attention amidst so many distractions.
Learn about the 12 types of social media users and how to deal with each of them
According to research by First Direct , there are 12 types of social media users. Find out how each of them behaves and how to act to gain their trust:

1. Ultras
They are self-proclaimed social media addicts, and they are proud to say so. They check updates several times a day. The best way to attract ultras is to always offer relevant content in different formats .
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