This results in significant cost savings: since they can answer up list of egypt whatsapp phone numbers to 80% of standard questions, chatbots allow companies to achieve savings of up to 30% in operating costs, being a key factor when it comes to increasing the profitability of communication strategies.
5. Improve performance indicators
When it comes to interacting with customers, businesses have to deal with emails that are never read, calls that go unanswered, or attempts to contact them that go nowhere. However, when they use text messages, the results are very different.
For example, did you know that only 10% of text messages are spam, versus almost 50% of emails? In addition, SMS marketing campaigns are 7 times more effective than those carried out via email, evidence of the potential that this format has for companies to establish direct and interactive communication with each client from their cell phone.
