Many HR departments are using AI to streamline certain procedures that humans don’t have to complete. These tasks range from administrative tasks to recruiting. As much as AI has its benefits in this area, there are also disadvantages to using AI, such as cyberattacks or limitations on what a particular AI software can do with the tools it’s given.
In this article, we will discuss what artificial intelligence is, how it is used in human resources, its benefits, the negative effects that artificial intelligence can bring to the workplace, and the perspective on the future of artificial intelligence in HR.
What is artificial intelligence in talent acquisition?
Artificial intelligence is an extremely broad term for a combination of tools and software that work smarter than average. The basic definition of AI is large amounts of data paired with powerful processing and complex algorithms. All of these factors lead to software that can learn patterns and provide logical responses.
There are two main subsets of AI australia phone number resource both used in talent acquisition. Non-sentient AI, which is less intelligent on its own, and general AI, which appears almost conscious due to its ability to provide complex and accurate answers and similar characteristics to a conscious being. Conscious AI is still a very distant future.
Currently, AI functions as an assistant for humans to complete mundane tasks that do not require immediate attention. With this fact, it is safe to say that AI will not replace humans anytime soon. Many companies related to HR use good AI , for example, Lensa shares this feature.
It’s important to distinguish between different types of AI to fully understand how it can and does fit into the world of talent acquisition. Conversational and decision-based AI are both widely used in HR for a variety of uses, such as chatbots and semantic analysis.
Deep learning and natural language processing are also forms of high AI commonly used in HR. Deep learning is currently linked to the consciousness of AI and is a layered neural network similar to human consciousness . Natural language processing is similar, with software attempting to analyze all areas of human speech to understand and simulate it.
The current popularity of artificial intelligence
Numerous studies show that more than half of HR departments and companies are using AI in some way to streamline their processes. It is predicted that the use of AI in talent acquisition will take over the majority of these companies due to the many benefits that outweigh the risks. You can find more about the benefits and risks in these sections below.
Ways AI is emerging in HR
Essentially, AI is used to make a company’s HR department cost-effective and labor-efficient. As mentioned earlier, AI takes over mundane tasks, which we will explain below.
Administrative automation
Automating mundane tasks was discussed earlier in this article . Now we’ll explain in more detail what it looks like when AI does this in an HR environment. Automating tedious tasks has been around for countless years in a variety of fields, including talent acquisition.
The difference between the past and the futuristic present is the quantity and quality of low-value tasks that AI has taken over, such as organizing employee inquiries, managing benefits, and processing policies and forms. These administrative tasks can be done automatically and reliably without human intervention, which is why AI is widely used.
Conducting interviews and screening
Digital assistants are becoming increasingly popular in the interview process. AI is emerging as a digital assistant for job seekers by making scheduling and canceling interviews a seamless process, as well as keeping candidates engaged by sending them reminders.
Hiring managers are also heavily aided by AI, from candidate sourcing to interview scheduling. The labor market is extremely competitive, meaning AI makes a big difference for HR teams in finding strong employees.
Machine learning is often used for candidate sourcing. AI automatically scans resumes by looking for previous experience, keywords , and specific skills that match the job posting.
This software also recommends the job to the right candidates, including passive candidates. With the analytical decision-making capabilities of AI software, there is a high probability that the right job will be offered to the candidate with the right skills and experience.
More powerful AI software can even predict the likelihood that a candidate will be successful at the company and help influence the HR team’s hiring decision. This success is measured in terms of the employee’s projected tenure, performance results, and likelihood of accepting the job.
Candidate selection
We’ve previously touched on the surface of candidate selection, but the whole process of selecting and sending offers goes much further than that. The biggest difference is how candidates compare to other top earners in the same field they’re applying to within an organization. This comparison can help a recruiter understand insights about that candidate.
We also mentioned personalized offers earlier in this article. AI can compare data on different offers in the field to determine which offer would be most successful for a candidate.
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Source: Pexels
Employee recruitment
Onboarding is the act of a company integrating a new employee into its company. This integration is done by providing orientation in the workplace, providing the new hire with information about the company and teaching them the methods of working with the company. This includes values, work culture, the company's mission and personnel structure.
The experience of the employee being hired is extremely important as it can result in the employee returning and even recommending the company to others. AI is greatly improving the employee experience in ways you can read about below.
AI has become smart enough to provide these employees with automated organization and personalized recommendations. Such software will suggest key contacts, recommend training programs, and inform new hires about policies and potential benefits.
AI can also be used seamlessly, unlike a human worker, greatly enhancing the experience for employees by being an effortless and inclusive process.
Employee care and general management
Employee retention is currently the biggest challenge for every company. The turnover rate is significantly higher than in the past due to the changing work culture, largely due to changes made by the younger generations. These changes include silent turnover, where employees start to reduce their production due to inadequate pay and less commitment to the company.
